Online Help and Contact
Inquiries should be submitted ONLY through our support ticket system.
BEFORE SUBMITTING A TICKET
> Please ensure you provide us with your username.
> Make sure you check our FAQ/TOS or visit our forum - the answer may already be there.
> Please take note Online orders are fulfilled within 1-2 working days.
New Ticket
Submit a new ticket to place a request with support or customer service.
View Ticket
Check the status at anytime of a previously submitted ticket.
We try to reply to all tickets as soon as possible, usually within 1-2 business days. Please note that canned messages may be used to reply to tickets if they are of a common issue, regardless of the subject matter.
